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Frequently Asked Questions

What is your return policy?

We accept returns within 30 days of delivery. Items must be unused and in their original packaging. Contact us to start the process.

How long does shipping take?

Standard shipping typically takes 3–7 business days. You will receive a tracking number once your order ships.

Do you ship to Germany and the EU?

Yes, we ship to Germany and all EU countries. Shipping costs and delivery times vary by destination and are shown at checkout.

How can I contact customer support?

You can reach us via the contact form on our website. We aim to respond within 1–2 business days.